Professional Support

It is highly unlikely that you will encounter any problem.

1. Knowledgebase

Our Knowledge Base contains important tutorials, tips and tricks for beginners and professionals.

2. Check Support Status

Check if the help team is available (under the working hours). This way you will know that your ticket will be replied fast.

3. Submit Help Ticket

Our help agents are available to answer any question or problem you may have with our purchased plugin or theme.

Search Knowledgebase

The most common issues are listed in our knowledgebase
system, so please have a look first.

Support Availability

Carefully check our support availability week days and hours.
Current max response time is 24 hours.

Monday – Friday: 1 AM – 1 PM EST
Saturday – Sunday: CLOSED
Monday – Friday: 8 AM – 8 PM EET
Saturday – Sunday: CLOSED

Realtime Status:

Support StatusThe Support Team is currently OFFLINE
Working HoursWorking days

Right now, our help team is offline. If you send us a ticket, you will receive an answer in at least 19 hours. Thank you for your patience! Support availablity hours listed on the left side.

Submit Ticket

If you didn’t found the solution to your question or problem in our knowledgebase,
then you definitely need to get in touch with our dedicated help team.

*If your license is expired, please read this article. **Learn more on What Does Item Support Cover?